Coupons.com

[technix]

Why Wont My Coupons Print?

If you're experiencing problems printing coupons there may be a few reasons:

1. You don't have a default printer or your printer isn't ready

You must have a default printer selected for your computer, and it must be a real, paper-based printer, not a virtual fax machine or file printer or PDF creator. Follow the instructions that came with your computer for setting up your printer. Also, make sure your printer is turned on, loaded with paper, has enough toner or ink, etc. If your printer is a multi-function device (print, fax, copy, scan) please make sure the default printer is the print function, not the fax function.

2. Your operating system or browser is incompatible

Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, FireFox 1+ Netscape 8+, and most MSN and AOL browsers.

If you are unable to print when using an MSN, AOL, or Compuserve browser, please try printing your coupon using Internet Explorer 6+.

Coupon printing is currently supported on Macintosh OSX 10.3 or higher when used with Safari.

Coupon printing is not supported on Linux or WebTV.

Source: Coupons Inc.

Enabling and disabling cookies

Windows Computers using Firefox

Cookie Settings
Cookies are enabled by default in Firefox. To check your settings:

1. At the top of the Firefox window, click on the Tools menu, and select Options....
2. Select the Privacy panel.
3. Set Firefox will: to Use custom settings for history.


4. Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.


- if you are troubleshooting problems with cookies, make sure Accept third party cookies is also check marked. For more information, see Disabling third party cookies.

5. Choose how long cookies are allowed to be stored:
- Keep until: they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
- Keep until: I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
- Keep until: ask me every time: Displays an alert every time a website tries to send a cookie, and asks you whether or not you want to store it.

6. Click OK to close the Options window

Mac OS using Firefox.

Cookie Settings
Cookies are enabled by default in Firefox. To check your settings:

1. On the menu bar, click on the Firefox menu, and select Preferences....
2. Select the Privacy panel.
3. Set Firefox will: to Use custom settings for history.
4. Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.



- If you are troubleshooting problems with cookies, make sure Accept third party cookies is also check marked. For more information, see Disabling third party cookies.

5. Choose how long cookies are allowed to be stored:
- Keep until: they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
- Keep until: I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
- Keep until: ask me every time: Displays an alert every time a website tries to send a cookie, and asks you whether or not you want to store it.

6. Close the Preferences window

Source: Mozilla

If you are using Microsoft Internet Explorer,

http://windows.microsoft.com/en-US/windo...ow-cookies

If you are using Apple Safari

http://docs.info.apple.com/article.html?artnum=32467

There are occassions where you may have to add exceptions to sites. We have found this with Internet Explorer and google docs.

So with this we have found that you will have to add a few sites to trusted sites.

Internet Explorer > Options > Security

add the following sites

http://docs.google.com - this is for ad previews to work properly
http://bricks.coupons.com - if having problems with bricks coupons
http://mypricesavings.com - if having trouble with mypricesavings remembering your logged in
http://print.coupons.com - to help with coupons.com non bricks

Uncheck Secure on sites you add to the trusted that do not start with https://

Hope this helps

Derrick


You will have to uncheck the box that says verify https: as in this case the google doc url does not use the https:// protocol.

[couponaway]

Thanks for this info, I've done most of it already. The only thing I haven't done is the bottom part to add the secure sites. i did add the site for coupons.com, I copied and pasted it right into my secured sites. But I'll follow these instructions exactly. The printer works for every other computer site, just not Coupons.com. I'm at work, but when I get home, I'll start all over and follow these again and see if anything helps. Thanks a bunch

[technix]

(11-24-2010 12:43 PM)couponaway Wrote:  Thanks for this info, I've done most of it already. The only thing I haven't done is the bottom part to add the secure sites. i did add the site for coupons.com, I copied and pasted it right into my secured sites. But I'll follow these instructions exactly. The printer works for every other computer site, just not Coupons.com. I'm at work, but when I get home, I'll start all over and follow these again and see if anything helps. Thanks a bunch

Is this behavior happening in both Firefox and Internet Explorer?

If you do not have Firefox you can download it from Mozilla by visiting http://getfirefox.com

let me know when you get home and I will see if we can get this working

Derrick

[couponaway]

Ya know, I haven't tried it in IE--I gave that worthless browser up-- so I'll have to try using it. Right now I'm working on Walgreens, so maybe tomorrow! Thanks a bunch.